The Best of DTS Issue 18: A Focus on Values

Business woman taking a mindful moment

In times of uncertainty and discord its core values that need rekindling. For some of us, the pandemic offered time for reflection – remembering why we work and what drives us. For others, our personal values kicked in automatically, helping to navigate tough work challenges. Defining the next normal will require every organization to examine […]

No Change, No Gain: How To Avoid Being A Change-Averse Organization

Portrait of an indian man in a diverse team of creative millennial coworkers in a startup brainstorming strategies - Embracing Change

The expression “no pain, no gain” is one that is widely used and offers foundational wisdom that can help organizations prosper. In athletics, pain is the result of trying to improve. Often, it’s the immediate result of an intense regimen of practice, strengthening, drills or studying your opponents. If winning is important, you quickly learn […]

What To Look For In An Office For The Next Normal

Coworking while staying safe - Office Space

We’re office shopping. After abandoning our space last year in favor of all-virtual work, we’re once again considering if — and how — we can return to the office. And we’re not alone. Roughly 40% of employers who shifted to remote work had plans to return to the office in some capacity by March 2021, […]

Training vs Knowledge Sharing: What Does Your Workforce Need?

Group of business people - Training

Employee development is essential to growing your workforce’s skillsets and achieving your organizational goals. Employees in large organizations average more than 40 hours of training each year. Offering development opportunities improves retention and employees’ morale and job confidence – great for productivity. You’re also probably already aware of the many kinds of training that can […]

Bring Back Inefficiency

Woman video conferences with co-workers during shutdown - Bring Back

Replace what’s missing from remote work to drive innovation and collaboration What do you miss most about being in the office? For me, it’s not the quiet working space or the doughnuts on Fridays. Instead, it’s the casual conversations that we had when grabbing that first cup of coffee in the morning or while waiting […]

The ROI of Organizational Culture

Birthday video call - Organizational Culture

Your organization has a culture – competitive or chummy, inclusive or lackadaisical. Individual behaviors all add up to a collection of what’s acceptable and what’s not at work. These unwritten rules and norms can define your organization, giving it a competitive edge. They can also be a catalyst, driving your people to work harder or be […]

Back to the Office or Happy at Home: What Will Agencies Do? | GovLoop

Hands typing on keyboard - Office

It’s been almost a year since the COVID-19 pandemic started impacting work life. Like many of you, we quickly adopted or refined policies to make work-from-home (WFH) work for us. You’ve probably adjusted things several times since then to come up with a sustainable solution. So once we can go back into the office, the […]

How to Build Resilience in the Face of Staff Fatigue | GovLoop

How to Build Resilience in the Face of Staff Fatigue

One-quarter of all employees say their jobs are the No. 1 stressor in their lives, according to the Centers for Disease Control and Prevention (CDC). The organization also reports that the COVID-19 pandemic, like other major traumatic incidents, impacts mental health and psychosocial problems. Since that’s the case, we probably all need a long vacation and […]

The Office of Accountability and Whistleblower Protection

dts-oawp - Process Improvement

We also documented and defined the processes involved and developed process maps, Supplier-Input-Process-Output-Customer Diagrams (SIPOCs), and the Current State Process Map (CSPM), which detailed all the As-Is business processes and were used as an input in the Value Stream Mapping (VSM) sessions that the team facilitated with the OAWP SMEs. After completing the Define phase, […]